Legal

Terms of Service

Effective date: [To be set upon launch]  ·  traccia, Inc.

These terms govern your use of traccia™, the Career Intelligence Platform operated by traccia, Inc. Please read them. They are written to be understood, not avoided.

Section 01

What traccia™ Is

traccia™ is a personal career intelligence tool. It helps you capture, organize, and understand your own professional history — it is not a client database, an employer system, or a social network.

traccia™ is a Career Intelligence Platform that allows registered users ("Passengers") to record their own professional achievements, career milestones, and performance history. traccia™ is designed for personal use by individual professionals. It is not a system of record for any employer. Nothing in these Terms creates any employment, agency, or partnership relationship between traccia, Inc. and any Passenger.

traccia™ operates on a simple principle: your employer owns the data, you own the intelligence. The raw facts of your career — deal names, client identities, proprietary numbers — belong to whoever owns them. What you bring to traccia™ is yours: the pattern, the performance, the meaning your career has accumulated over time.

Section 02

What You Log

Log your wins, your growth, and your performance — not your employer's client lists, pricing strategies, or proprietary information. You are solely responsible for ensuring what you enter complies with your employment obligations.

By using traccia™, you agree to use the platform solely to record your own career performance, achievements, skills, and professional development. You agree you will not disclose, enter, store, or process through traccia™ any information that you do not have the right or consent to disclose, including:

traccia™ is a personal career journal, not a client database. The same information a professional would share in a job interview — quota attainment, deal size ranges, team impact, leadership outcomes — is the information traccia™ is designed to capture. You are responsible for knowing the difference.

The bright line:

Appropriate: "Closed $2M in new business in Q3, exceeding quota by 140%."

Not appropriate: "Here is Acme Corp's full procurement process, pricing terms, and decision-maker contacts."

Section 03

Your Account

Your account is yours alone. You are responsible for keeping your credentials secure and for everything that happens under your account.

To use traccia™ you must create an account. You agree to provide accurate information and to keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify traccia, Inc. immediately at hello@traccia.io if you suspect misuse or unauthorized access to your account. traccia, Inc. will not be liable for any loss or damage arising from unauthorized account use where you have failed to keep credentials secure.

traccia™ accounts are individual and non-transferable. You may not share your account with another person or create accounts on behalf of others without their explicit consent.

Section 04

Your Data

What you put into traccia™ belongs to you. We store it to provide the service. We do not sell it, share it with your employer, or use it for advertising.

You retain ownership of all career data, achievement entries, and personal information you submit to traccia™ ("Your Content"). By submitting Your Content, you grant traccia, Inc. a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing the traccia™ service to you.

traccia, Inc. will not:

For full details on how we collect, store, and protect your information, see our Privacy Policy.

Data Security
traccia, Inc. employs industry-standard technical and organizational measures to protect Your Content against unauthorized access, loss, or disclosure. No system is perfectly secure. If a breach occurs that affects your data, we will notify you as required by applicable law and take prompt steps to remediate.

Section 05

Premium & Billing

The free tier includes unlimited logging and your Career Passport. Premium unlocks unlimited AI coaching and your Career Intelligence Narrative for $12/month. You can cancel anytime — your data stays with you.

traccia™ offers a free tier and a paid Premium tier at $12.00 per month (pricing subject to change with 30 days' notice to existing subscribers). Premium subscriptions are billed monthly in advance. All fees are non-refundable except as required by applicable law or as expressly stated in these Terms.

Cancellation
You may cancel your Premium subscription at any time. Cancellation takes effect at the end of your current billing period. Your data remains accessible on the free tier after cancellation — we do not delete your career history because you downgrade.

Free Tier Limits
The free tier includes unlimited Achievement Card logging, your traccia™ Career Passport, and 3 AI coaching queries per calendar month. These limits may be adjusted with reasonable notice to existing users.

Section 06

Your Rights

You can export your data, correct it, or delete your account entirely at any time. Your career history belongs to you — we make it easy to take it with you.

You have the following rights with respect to Your Content at any time:

To exercise any of these rights, contact us at hello@traccia.io.

Section 07

Enterprise Arrangements

If your employer provides access to traccia™ as a benefit, that relationship is governed by a separate agreement between traccia, Inc. and your employer — your rights as a Passenger are not reduced by that arrangement.

Where traccia™ access is provided to you by an employer or third-party organization ("Enterprise Buyer") under a separate agreement with traccia, Inc., these Terms of Service continue to govern your individual use of the platform. The Enterprise Buyer's agreement governs the commercial relationship between that organization and traccia, Inc.

An Enterprise Buyer's payment for your access does not grant that organization any right to view, access, edit, or receive your individual career data without your separate, explicit consent. Your Achievement Cards, career record, and career intelligence belong to you — not to the organization that funded your access.

Section 08

Intellectual Property

traccia™ and everything we've built belongs to traccia, Inc. What you create and enter belongs to you.

The traccia™ platform, including its software, design, AI models, brand elements, and all content created by traccia, Inc., is owned by traccia, Inc. and protected by applicable intellectual property law. The traccia™ name and trademark are registered with the USPTO (Serial No. 99615666) and owned by traccia, Inc.

Your Content — the career entries, achievement records, and personal data you submit — remains yours as described in Section 04.

Section 08a

Reverse Engineering Prohibition

Strict prohibition — substantial penalties apply.

You agree that you will not, and will not permit any third party to, directly or indirectly:

(a) reverse engineer, decompile, disassemble, decode, decrypt, or otherwise attempt to derive or access the source code, underlying algorithms, AI models, data structures, or trade secrets of the traccia™ platform or any component thereof;

(b) copy, modify, adapt, translate, or create derivative works based on the traccia™ platform, its software, or its AI models without the express written consent of traccia, Inc.;

(c) use automated means, including web scrapers, bots, crawlers, or data extraction tools, to access, collect, or index any portion of the traccia™ platform or its data;

(d) access or use the traccia™ platform for the purpose of building a competing product or service, or for any purpose that is adverse to the interests of traccia, Inc.; or

(e) circumvent, disable, or interfere with any security, access control, or technical protection measure employed by the traccia™ platform.

Penalties: Any violation of this Section shall constitute a material breach of these Terms and shall entitle traccia, Inc. to pursue all available legal remedies, including injunctive relief without the requirement of posting bond, and to seek liquidated damages of not less than $50,000 per incident, in addition to any actual damages, attorneys' fees, and costs incurred by traccia, Inc. in enforcing this provision. traccia, Inc. reserves the right to seek additional damages where actual harm exceeds the liquidated damages amount. The parties acknowledge that a breach of this Section would cause irreparable harm for which monetary damages alone would be an inadequate remedy.

Section 09

Disclaimers & Limitations

traccia™ is a career documentation tool, not legal advice, employment counsel, or a guarantee of any career outcome. AI-generated summaries are a starting point, not a final record.

THE TRACCIA™ SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TRACCIA, INC. DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACCIA, INC.'S LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

AI features — including Achievement Card structuring, Career Intelligence Narratives, and Reflection Assist — are tools to help you document and understand your career. They are not legal advice, career counseling, or a verified record in any formal or legal sense. You are responsible for reviewing and confirming the accuracy of all AI-generated content before relying on it.

Section 10

Governing Law and Dispute Resolution

These Terms are governed by Delaware law. Disputes are resolved by binding arbitration in Dallas, Texas — not in court, and not as a class action.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising under or relating to these Terms or your use of traccia™ shall be resolved by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules, with proceedings conducted in Dallas, Texas.

YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Section 11

Changes to These Terms

If we make material changes, we will tell you before they take effect. Continuing to use traccia™ after that means you accept the updated terms.

traccia, Inc. reserves the right to modify these Terms at any time. For material changes, we will provide at least 30 days' notice via email to the address on your account or by prominent notice within the platform. Your continued use of traccia™ after the effective date of any change constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you may cancel your account before the effective date.

Section 12

Contact Us

Questions about these Terms? We're a small team and we'll actually read your email.

traccia, Inc.

Dallas, TX

hello@traccia.io